Terms of service

Version 1, last updated 30 September 2026.

These terms are an agreement between you and Buddytech India Private Limited ("we", "us"), which runs theonebytwo (the app, the website at theonebytwo.com, and the pages people share from it, together "the Service"). By ticking the box on the app's first screen, or by using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What theonebytwo is

theonebytwo is a platform that helps adults looking for a life partner find and talk to each other. We suggest people; we are not a marriage bureau, a matchmaker, a background-check service or a party to any relationship, meeting or marriage between users.

2. Who can use it

By creating an account you confirm that:

• you are 18 or over, and able to enter a binding contract;
• you are looking for a serious relationship or marriage for yourself, and are free to marry under the law that applies to you;
• you have not been convicted of a sexual offence or of violence against a person;
• we have not removed you from the Service before.

3. Your account

• One account per person, on your own phone number. Do not share your account or use someone else's.
• You are responsible for everything done through your account. Keep your phone and codes to yourself, and tell us at once if you think someone else has used it.
• You may delete your account at any time in Settings. Deleting is immediate and cannot be undone.

4. Your profile and what you post

• Your details must be true and your own. Your photos must be of you, and yours to share.
• Your LinkedIn link, and any other social link, must be your own profile.
• Do not put phone numbers, email addresses, links or social handles in your name, answers or other profile text.
• Only connect accounts and upload files that are your own. Do not upload someone else's viewing or listening history.
• You own what you post. You give us a worldwide, royalty-free, non-exclusive licence to store, copy, process and show it, only to run the Service as described in the Privacy Policy. The licence ends when you delete it or your account, except where we must keep something by law or for an open report.
• Insights on your profile are counted from the accounts you connected. We work to make them accurate but do not promise they are; choose which ones appear, and remove any you think is wrong.

5. How you treat people

You agree not to:

• harass, threaten, stalk, bully, intimidate or defame anyone;
• send sexual content, or any photo or video, to someone who has not asked for it;
• post or send hateful content, including about religion, caste, community, gender or sexual orientation;
• ask anyone for money, gifts, investments or financial details, or run any scam;
• pretend to be someone else, or misrepresent your age, marital status, work or intentions;
• sell, advertise or recruit for anything, including other apps or services;
• copy, screenshot, record, share or publish other people's profiles, photos or messages outside the Service;
• collect other people's details, or scrape, crawl or copy the Service by automated means;
• try to get around our safety checks, limits, blocks or suspensions, or interfere with the Service.

There is no tolerance on theonebytwo for objectionable content or abusive users. Content that breaks these rules is removed, and the account behind it can be suspended or removed for good (section 7).

6. Safety

• Other than an optional DigiLocker check of name and age, we do not verify who people are, and we do not run criminal background checks. A verified tick means only that the first name and date of birth on that profile matched DigiLocker.
• You are responsible for your own interactions. Take care before sharing personal details or meeting anyone, meet in a public place first, and tell someone you trust where you are going.
• Report anyone who makes you uncomfortable. Reporting someone also blocks them.

7. Reports, moderation and removal

We check photos and videos, on profiles and in chats, and messages, for content these terms forbid, and our moderators review reports. We act on every report of objectionable content or abusive behaviour within 24 hours, removing the content and, where it is warranted, the account that posted it. We may remove content, pause a conversation, hide a profile, or suspend or remove an account that breaks these terms or puts others at risk, with or without notice, and may keep what is needed to deal with a report or as the law requires. If you think we got it wrong, write to us (section 13).

8. Premium

• Premium is optional. What it includes, and its prices, are shown in the app before you buy. Everything the Service is for works without it.
• Premium is bought through the Apple App Store, and Apple's terms apply to the payment. The 1, 3 and 12 month plans renew automatically at the same price unless you cancel at least 24 hours before the current period ends, in your Apple ID's Subscriptions. The 3 day pass is paid once and does not renew.
• Refunds are handled by Apple under its policies. Deleting your account does not cancel a subscription; cancel it with Apple first.
• We may change what Premium includes or its price. A price change never applies to a period you have already paid for, and Apple asks for your agreement where its rules require.
• If we remove your account for breaking these terms, any remaining Premium ends with it.

9. Sharing with family and friends

If you and a match both choose to, either of you can share a link to the other's profile with family or friends. Share it only with people you trust; anyone holding the link can open it while it works. A link stops working when the match ends.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE A MATCH, A RELATIONSHIP OR A MARRIAGE, THAT OTHER USERS ARE WHO THEY SAY THEY ARE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

How we describe the Service on our website, in app stores and in our marketing, including calling it the "world's first data-led blind dating app", is our own good-faith view of what makes it different, based on what we know when we say it. It is promotional language, not a statement of fact, a ranking or a guarantee, and not a claim that no similar app or feature exists or has existed anywhere. Whether to use the Service should rest on what it actually offers, as these terms and the app describe it.

11. Limitation of liability

TO THE EXTENT THE LAW ALLOWS, NEITHER WE NOR OUR DIRECTORS, EMPLOYEES OR AFFILIATES ARE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR FROM THE CONDUCT OF ANY USER, ONLINE OR OFFLINE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID FOR PREMIUM IN THE SIX MONTHS BEFORE IT. Nothing in these terms limits a liability the law does not let us limit.

12. Your responsibility to us

You agree to indemnify and hold us harmless from claims, losses and costs (including reasonable legal fees) arising from your breach of these terms, your content, or your interactions with other users, online or offline.

13. Complaints

For complaints about content, conduct, your account or your data, write to pritika@theonebytwo.com. We acknowledge complaints within 24 hours and resolve them within 15 days, or sooner where the law requires.

14. Law and disputes

These terms are governed by the laws of India. Any dispute arising from them or from the Service will be settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator agreed by both sides (or, failing agreement, appointed under that Act), seated in Kolkata, in English. This does not stop you complaining to the Data Protection Board of India or any other regulator.

15. General

• We may end or change the Service, or any part of it, at any time.
• If any part of these terms is found unenforceable, the rest still applies.
• We may update these terms. We will tell you in the app, and where the change matters, ask you to agree again before you carry on.

16. Contact

pritika@theonebytwo.com